Responsible Gambling

Responsible Gambling and Staying in Control

Since we first launched, our emphasis has always been about responsible gambling. And smart wagering starts and ends with knowing how much to bet. Further, not letting gambling be a harmful part of your life.

We are here to inform and teach you how to be aware of problem gambling and help with remedying it.

How Does Gambling Work?

When thinking about placing a bet, it is vital that you know how the product you are playing works. If you do not, then do not place a bet.

This may sound obvious but the main risk when gambling is losing money. Knowing what you are gambling on means that you can make informed decisions about the money you are spending when gambling.

Sports Betting

Wagering on sports involves predicting the outcome of a sporting event. This could either be the final result or any event that occurs within the game. The odds that you take are set by the company and represents their idea of an event occurring.  

To win you simply have to be right, although there is no such thing as a guaranteed winner. Even when backing a big favorite, winning is never guaranteed as sports ultimately are just too unpredictable.

Unlikely outcomes are not just possible, they actually happen quite regularly.

So how do ‘odds’ work?

The odds are a representation of how likely the bookmaker thinks that something will happen. The shorter the price, the more likely it is to occur and therefore the lower the winnings if you are successful.

Odds can be displayed as either decimals or fractions, both equate to the same chance of winning they are just displayed differently.

For example 3.00 and 2/1 are the same. If you placed $1 on this price and you were lucky enough to win you would get a total of $3 back, your original $1 stake and your winnings of $2.

FreeBetKE is committed to Responsible Gambling.

We promote gambling as an enjoyable leisure activity. And we believe that gambling can only remain this way if you stay in control and gamble responsibly.

However, we know that for some people gambling can stop being a harmless leisure activity and become a problem.

To assist you we offer a range of advice and account options to help you manage your gambling. These give you control of both the time and money you spend gambling.

Advice on Staying in Control

We believe that gambling should always be an enjoyable leisure activity. Remembering these simple tips can help make sure your gambling doesn’t become a problem.

1. View gambling as a form of entertainment and not a source of income.
2. Only gamble what you can afford to lose. You can use “Deposit Limits” or set “Maximum Stake per Day” to help manage the amount of money you spend.
3. Never chase your losses, as this can lead to problems.
4. Monitor the amount of time you spend playing. You can use “Reality Checks” to remind yourself how long you have been logged into your account.
5. Balance gambling with other activities. When gambling becomes your only form of entertainment you should stop and consider whether you are still having fun.
6. Take regular breaks from gambling. Gambling continuously can cause you to lose track of time and perspective.
7. Do not gamble when under the influence of alcohol or when you are upset or depressed, as it can impair decision-making.
8. Think about how much time and money you spend gambling. You can track your activity using your “Online Account History”.
9. Understand your chance of winning and “how a product works”.
10. Know that if you ever need to talk to someone about problem gambling you can contact a problem gambling support organization.

Problem Gambling

Problem gambling is gambling to a degree that it compromises, disrupts or damages family, personal or recreational pursuits. A problem gambler is typically described as someone who has spent more money and/or time gambling than they can afford.  

Problem gambling warning signs:

1. Spending more money and time on gambling than you can afford.
2. Finding it hard to manage or stop your gambling.
3. Having arguments with family or friends about money and gambling.
4. Losing interest in your usual activities or hobbies, like going out with friends or spending time with your family.
5. Always thinking or talking about gambling.
6. Lying about your gambling or hiding it from other people.
7. Chasing losses or gambling to get out of financial trouble.
8. Gambling until all your money is gone.
9. Borrowing money, selling possessions or not paying bills in order to fund your gambling.
10. Needing to gamble with larger amounts of money or for a longer time to get the same feeling of excitement or buzz.
11. Neglecting work, university, family, personal needs or household responsibilities because of gambling.
12. Feeling anxious, worried, guilty, depressed or irritable

Curbing Problem Gambling

Sometimes, intervention can seem tough. It can be easy to shrug it off as someone’s own problem, to be tackled by them, if they choose to.

But if you notice a few of the signs mentioned in someone you know, at least you’ve identified the problem. How you address it can vary. Maybe you’re not the best person to mention it to them, but perhaps you know the person best placed to say it. Often it does help if it’s two or three people, so that they see it’s not just one person’s opinion.

No matter who or how, ultimately the person in question will understand that you’re trying to look out for their best interests. If you need to show them proof, you can start by showing them the list above.

Once you’ve identified the problem, support is key. Visit ‘Support Organisations’ to see where to send them, to get help.

Self Exclusion

If you feel you are at risk of developing a gambling problem, please consider using Self-Exclusion. This prevents you gambling with a bookmaker for a specified period of 6 months, 1 year, 2 years, 5 years or indefinitely.  

If you want to stop playing for other reasons, please consider a “Time-Out” or using “Account Closure“.

What happens when you self-exclude?

During a period of Self-Exclusion you will not be able to use your account for gambling. However, you will still be able to login and withdraw any remaining balance. It will not be possible to reopen your account for any reason.  

You also have the option of selecting which areas of the site you would like to limit your access to. For example, Sports, Poker or all Gaming products.

Next Steps

Whilst a bookmaker will remove you from their marketing databases, we also suggest that you remove them from your notifications. In addition, delete/uninstall all of their apps and downloads as well as blocking/unfollowing their social media accounts. You may also wish to consider installing software that blocks access to gambling websites. We recommend that you seek support from a problem gambling support service.

Website Blocking Software

There are a number of third party applications that you can use to monitor or restrict access to the internet:

1. Net Nanny ( General blocking software that protects children from inappropriate web content. Also available on iOS and Android devices.

2. CYBERsitter ( Filtering software allowing parents to choose their own sites to block.

3. GamBlock ( Specific blocking software for gambling websites. Also available for Android devices.

4. Betfilter ( Specific blocking software for gambling websites. Also available for Android devices. You may also want to familiarize yourself with the built-in parental controls on your mobile, tablet, PC or TV. 




18 Plus

You must be 18 years old and located in jurisdictions where online gambling is legal. 
Please bet responsibly. Bet with your head, not over it. Know when to Stop.

If you or someone you know has a gambling problem, visit  this page